Welcome to HubSpot's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.
Resolved -
Activity and Event features are no longer experiencing impairments. We've identified and addressed the cause of the delays that began at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026 as a problem with a database configuration. The issue is now fully resolved.
Apr 9, 12:53 EDT
Update -
We've addressed the issue that was causing Activity and Event feature impariment starting at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026. We're monitoring the tools closely to ensure all processes recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within an hour.
Apr 9, 11:53 EDT
Monitoring -
We’ve identified the issue that is causing impairments in Activities and Events features beginning at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026. We’re addressing the cause of this issue. Only customers hosted in North America are currently impacted. We will be back with an update within an hour.
Apr 9, 10:50 EDT
Resolved -
Between 11:44 AM (UTC -04:00) and 12:18 PM (UTC -04:00), all customers in North America experienced issues with all impaired tools. This was caused by a database impairment. As of 12:18 PM (UTC -04:00), our all impaired tools are working properly and the incident has been fully resolved.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Apr 9, 12:20 EDT
Identified -
We estimate that we will restore service in the next half an hour.
We are mitigating impact from a database impairment which we believe is caused by a bad production configuration change. We are failing over to a healthy node.
We will be back with an update within 15 minutes.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Apr 9, 12:15 EDT
Update -
commerce tools, content tools, customer platform tools, hubspot APIs, marketing tools, operations tools, sales tools, service tools have been unavailable in North America since 11:44 AM (UTC -04:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 15 minutes.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Apr 9, 12:00 EDT
Investigating -
We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.
Apr 9, 11:48 EDT
Resolved -
Between 04:35 PM (UTC -04:00) and 04:50 PM (UTC -04:00), some customers in North America experienced issues with event processing delays. This was caused by a server impairment. As of 04:50 PM (UTC -04:00), event processing is working properly and the incident has been fully resolved.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Apr 8, 16:51 EDT
Resolved -
Between 10:55 AM (UTC -04:00) and 11:28 PM (UTC -04:00), some customers in all affected regions experienced issues with company record creation. This was caused by bad deploy which has been rolled back. As of 11:28 PM (UTC -04:00), company record creation is working properly and the incident has been fully resolved.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Apr 8, 11:54 EDT
Resolved -
Between 10:00 AM (UTC -04:00) and 12:45 PM (UTC -04:00), some customers in North America experienced delays with event processing. This was caused by a server impairment. As of 12:45 PM (UTC -04:00), event processing is restored and the incident has been fully resolved.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Apr 7, 12:48 EDT
Monitoring -
We've addressed the issue that caused event processing to be delayed in North America since 10:00 AM (UTC -04:00).
The issue has been isolated to List Segmentation processing which is still delayed, but recovering.
We're monitoring performance closely to ensure all tools recover properly.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Apr 7, 12:23 EDT
Update -
We are continuing to investigate events processing delays in HubSpot in North America.
In order to alleviate downstream processing bottlenecks List Segmentation updates may be delayed.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Apr 7, 12:12 EDT
Update -
Events processing in HubSpot is experiencing delays of up to 30 minutes in North America since 10:00 AM (UTC -04:00).
This may impact tools such as Automation/Workflow triggers, CRM Events Timeline, Reporting, and Frontend dashboard components in HubSpot
We are investigating the cause and will update this page when we have more information.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Apr 7, 11:39 EDT
Investigating -
We are currently experiencing delays with data processing and page performance. Some users may notice that updates are delayed by up to 30 minutes and pages are loading slower than expected. We are investigating the cause and will provide updates shortly.
Apr 7, 11:24 EDT
Resolved -
Between 02:32 PM (UTC -04:00) and 02:38 PM (UTC -04:00), all customers in all affected regions experienced issues with SSO Login. This was caused by a server impairment. As of 02:38 PM (UTC -04:00), our SSO Login are working properly and the incident has been fully resolved.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Apr 6, 15:08 EDT
Monitoring -
We've addressed the issue that caused SSO Login to be partially unavailable in all affected regions since 02:32 PM (UTC -04:00). We're monitoring performance closely to ensure the tools recover properly.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Apr 6, 14:59 EDT