HubSpot Status

Multiple apps, including Reporting and Developer Tools, are down for some customers.

Monitoring - We've addressed the issue that caused reporting to be partially unavailable in North America since 09:03 AM (UTC -04:00). We're monitoring performance closely to ensure the tools recover properly.

The information on this page reflects our understanding of the incident and impact at the time of the update.
Oct 20, 2025 - 18:25 EDT

Update - Multiple apps, including Reporting, are unavailable for our customers in North America. We continue to work with our cloud platform provider, AWS, to resolve this issue (https://health.aws.amazon.com/health/status). We will be back with an update within 30 minutes. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
Oct 20, 2025 - 17:39 EDT

Update - Multiple apps, including Reporting and Developer Tools, are unavailable for our customers in North America. We continue to work with our cloud platform provider, AWS, to resolve this issue (https://health.aws.amazon.com/health/status). Only customers hosted in North America are currently impacted. We will be back with an update within an hour.
Oct 20, 2025 - 16:25 EDT

Update - Multiple apps, including Reporting and Developer Tools, are unavailable for our customers in North America. We continue to work with our cloud platform provider, AWS, to resolve this issue (https://health.aws.amazon.com/health/status). We will be back with an update within 30 minutes. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
Oct 20, 2025 - 15:36 EDT

Update - Multiple apps, including Reporting and Developer Tools, are unavailable for our customers in North America. We continue to work with our cloud platform provider, AWS, to resolve this issue (https://health.aws.amazon.com/health/status). We will be back with an update within 30 minutes. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
Oct 20, 2025 - 15:05 EDT

Update - Multiple apps, including Reporting and Developer Tools, are unavailable for our customers in North America. We continue to work with our cloud platform provider, AWS, to resolve this issue (https://health.aws.amazon.com/health/status). We will be back with an update within 30 minutes. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
Oct 20, 2025 - 14:37 EDT

Update - Multiple apps, including Reporting and Developer Tools, are unavailable for our customers in North America.
We continue to work with our cloud platform provider, AWS, to resolve this issue (https://health.aws.amazon.com/health/status).
We will be back with an update within 30 minutes.
Oct 20, 2025 - 13:25 EDT

Update - Multiple apps, including Reporting and Developer Tools, are unavailable for our customers in North America.
We continue to work with our cloud platform provider, AWS, to resolve this issue (https://health.aws.amazon.com/health/status). We will be back with an update within 30 minutes. We will be back with an update within 30 minutes.
Oct 20, 2025 - 12:46 EDT

Update - Multiple apps, including Reporting and Developer Tools, are unavailable for our customers. We continue to work with our cloud platform provider, AWS, to resolve this issue (https://health.aws.amazon.com/health/status). We will be back with an update within 30 minutes.
Oct 20, 2025 - 12:11 EDT

Update - We found the issue causing reporting and Snowflake exports to be down since 9:03 AM EDT on Oct 20, 2025.
We continue working with our partners, Snowflake, AWS, to resolve the issue, and will share an update within 30 minutes.
Only customers hosted in North America are currently impacted. https://status.snowflake.com/incidents/gvmvnx7lyxjj
Oct 20, 2025 - 11:36 EDT

Update - We found the issue causing reporting and Snowflake exports to be down since 9:03 AM EDT on Oct 20, 2025.
We will continue working with our partner, Snowflake, to resolve the issue, and will share an update within 30 minutes.
Only customers hosted in North America are currently impacted.

https://status.snowflake.com/incidents/gvmvnx7lyxjj Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
Oct 20, 2025 - 10:52 EDT

Update - We found the issue causing reporting and Snowflake exports to be down since 9:03 AM EDT on Oct 20, 2025.
We continue working with our partner, Snowflake, to resolve the issue, and will share an update within 30 minutes.
Only customers hosted in North America are currently impacted.

https://status.snowflake.com/incidents/gvmvnx7lyxjj
Oct 20, 2025 - 10:11 EDT

Identified - We found the issue causing reporting and Snowflake exports to be down since 9:03 AM EDT on Oct 20, 2025. We’re working with our partner, Snowflake, to resolve the issue and will share an update within 30 minutes. Only North American customers are affected.

https://status.snowflake.com/incidents/gvmvnx7lyxjj Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
Oct 20, 2025 - 09:41 EDT

About This Site

Welcome to HubSpot's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

CRM Operational

Marketing Tools Operational

Website Operational

Sales Tools Operational

Service Tools Operational

Chat & Automation Operational

Reports Partial Outage

HubSpot APIs Operational

Integrations Operational

Mobile Operational

Developer Tools Partial Outage

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 20, 2025

Multiple apps are unavailable for some customers

Resolved - HubSpot is now working for all users. We identified and addressed the root cause of the issue that prevented HubSpot from loading, and the issue is fully resolved. No data was lost.
Oct 20, 06:45 EDT

Update - We've addressed the issue that caused multiple apps to be unavailable since 3:42 AM EDT (UTC -04:00) on Oct 20, 2025. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within 30 minutes.
Oct 20, 06:15 EDT

Monitoring - We've addressed the issue that prevented HubSpot from loading beginning at 3:42 AM EDT (UTC -04:00) on Oct 20, 2025. We're monitoring performance closely to ensure the software recovers properly. We will be back with an update within 30 minutes.
Oct 20, 05:33 EDT

Identified - We've identified the issue that's been preventing HubSpot software from loading since 3:42 AM EDT (UTC -04:00) on Oct 20, 2025. We're addressing the cause of this issue and will update this page when we have more information. We will be back with an update within 30 minutes.
Oct 20, 05:09 EDT

Update - We are investigating an issue impacting multiple HubSpot apps. We are working with our cloud platform provider, AWS, to resolve it.
Oct 20, 04:46 EDT

Investigating - Multiple apps aren't available right now. We're investigating what's causing this issue and will update this page when we have more information. We will be back with an update within 30 minutes.
Oct 20, 04:34 EDT

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

Pricing page, Subscription Management, User Provision and Checkout are unavailable for some customers

Resolved - Pricing page, Subscription Management, User Provision and Checkout are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Pricing page, Subscription Management, User Provision and Checkout should be working properly. No data was lost.
Oct 7, 13:34 EDT

Monitoring - We've addressed the issue that caused Pricing page, Subscription Management, User Provision and Checkout to be unavailable since 12:48 PM EDT (UTC -04:00) on Oct 7, 2025. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within 15 minutes.
Oct 7, 13:32 EDT

Identified - We've identified the issue that's caused Pricing page, Subscription Management, User Provision and Checkout to be unavailable since 12:48 PM EDT (UTC -04:00) on Oct 7, 2025. We're addressing the cause of this issue and will update this page when we have more information. We will be back with an update within 30 minutes.
Oct 7, 13:25 EDT

HelpDesk and CRM are unavailable for some customers

Resolved - All areas are now fully accessible. This issue was the result of Cloudflare network congestion which has been resolved. The incident has been fully resolved and all areas should be working properly. No data was lost.
Oct 7, 06:32 EDT

Monitoring - Network issues caused CRM to be unavailable from 4:43 AM EDT (UTC -04:00) on Oct 7, 2025. We're monitoring the CRM to make sure there are no further issues. We will be back with an update within an hour.
Oct 7, 05:39 EDT

Investigating - HelpDesk and CRM aren't
available right now. We're investigating what's causing this issue and will update this page when we have more information. We will be back with an update within 30 minutes.
Oct 7, 05:13 EDT

Oct 6, 2025

No incidents reported.