Past incidents Return to status page

Email Analyze Dashboard is failing to load for some customers

Incident Report for HubSpot

Resolved

All data is now up-to-date and the Email Analyze Dashboard is working as expected.
Posted Dec 20, 2016 - 13:07 EST

Update

The Email Analyze Dashboard is now loading, but the data is not yet completely up-to-date. We are actively working to bring all the data back up-to-date.
Posted Dec 20, 2016 - 12:59 EST

Update

We’re currently experiencing an issue, which is preventing the 'Analyze' section of the email dashboard from loading for some customers. Some data may also be delayed. We’re actively investigating the cause of this issue and will update this page when more information is available
Posted Dec 20, 2016 - 05:13 EST

Identified

We have identified the issue and are working to restore access to the Analyze data.
Posted Dec 19, 2016 - 22:04 EST

Investigating

We’re currently experiencing an issue that's affecting some users, which is preventing the 'Analyze' section of the Email Dashboard from loading. We’re actively investigating.
Posted Dec 19, 2016 - 21:40 EST