Welcome to HubSpot's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.
Resolved -
The Integrations Directory (including All Integrations and Your Integrations tabs) was not available from 3:05 to 3:22 PM Eastern Time. The issue has been resolved and the page is now loading properly for all users.
May 17, 15:45 EDT
Investigating -
The Integrations Directory (including All Integrations and Your Integrations tabs) is not available right now for some customers. We’re actively investigating the cause of this issue and will update this page when more information is available.
May 17, 15:30 EDT
Resolved -
The Messages & Conversations inboxes are now receiving new messages as expected in all regions.
May 17, 15:36 EDT
Monitoring -
Our 3rd party service provider has implemented a fix for the issue that is affecting Messages and Conversations inboxes. New messages should now be delivered to the Messages and Conversations inboxes. We will continue to monitor the issue and provide updates here.
May 17, 15:25 EDT
Investigating -
Due to an issue with a 3rd party service provider the Messages & Conversations inboxes are not receiving new messages.
May 17, 15:23 EDT
Resolved -
This issue has been resolved and all "Analyze" and "Performance" pages are loading as expected.
May 17, 11:42 EDT
Investigating -
We're currently experiencing an issue where Marketing email analyze dashboard pages and some email performance pages are failing to load. We’re actively investigating the cause of this issue and will update this page when more information is available.
May 17, 09:47 EDT
Resolved -
Sending emails through a connected account in HubSpot is now working correctly for all users. Emails that are scheduled through the Sequences or Send Later tools are also sending as expected. The incident has now been fully resolved. In addition, all emails that were scheduled to be sent during the course of this issue have been queued to be sent shortly.
May 16, 17:41 EDT
Investigating -
We’re currently experiencing an issue that’s preventing users from sending emails through a connected account in HubSpot. This impacts sending individual emails to a contact from HubSpot, as well as emails that are scheduled to be sent using both the sequences tool and the send later tool in Gmail, Outlook and O365. We’re actively investigating the cause of this issue and will update this page when more information is available.
May 16, 17:08 EDT
Between 4.14pm EDT and 4.30pm EDT today, sending emails with a connected account in HubSpot was unavailable. We’ve identified and addressed the cause of this issue. The incident has been fully resolved and sending emails with a connected account should be functioning properly now.
May 16, 16:41 EDT
Resolved -
Sending of marketing emails is now fully operational. All delayed email sends have been fully processed and caught up.
May 15, 14:25 EDT
Investigating -
Sending of Marketing Email is delayed up to 35 minutes. We’re actively investigating the cause of this issue and will update this page when more information is available.
May 15, 14:03 EDT
Resolved -
Sending emails through a connected account in HubSpot is now working correctly for all users. Emails that are scheduled through the Sequences or Send Later tools are also sending as expected. The incident has now been fully resolved. In addition, all emails that were scheduled to be sent during the course of this issue have been queued to be sent shortly.
May 15, 10:41 EDT
Update -
We’ve identified the issue that’s caused the sending emails through a connected account to be unavailable since 10.15am EDT this morning. We’re actively addressing the cause of this issue and will update this page when more information is available.
May 15, 10:35 EDT
Investigating -
We’re currently experiencing an issue that’s preventing users from sending emails through a connected account in HubSpot. This impacts sending individual emails to a contact from HubSpot, as well as emails that are scheduled to be sent using both the sequences tool and the send later tool in Gmail, Outlook and O365. We’re actively investigating the cause of this issue and will update this page when more information is available.
May 15, 10:22 EDT
Resolved -
This incident is now resolved. Any updates that were made during this issue have been backfilled and all updates to properties in the CRM should be displaying as expected. No data was lost as a result of this issue.
May 14, 15:19 EDT
Identified -
We’ve identified an issue that’s causing updates in HubSpot CRM to be delayed. This impacts all updates to properties on contact, company, deal and ticket records. We’re actively addressing the cause of this issue and will update this page when more information is available.
May 14, 15:08 EDT
Between the May 5th and May 8th, some email opt-out lists that were imported were delayed in processing and actually applying the opted-out status to the contacts. This issue that caused the delays has been resolved and all contact states are correct.
May 8, 13:32 EDT