Welcome to HubSpot's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.
Resolved -
Update We have resolved an issue where 7% of HubSpot users were at risk of error messages in their dashboard emails. This issue began on 12/6/18 at 2:18pm EST and was resolved on 12/10/18 at 6:21pm EST.
Dec 10, 18:37 EST
Investigating -
Starting on Thursday December 6, a small percentage of dashboard emails may have included errors. We’re actively investigating the cause of this issue and will update this page when more information is available.
Dec 10, 17:45 EST
Resolved -
We’ve resolved an issue in Conversations that prevented users from accessing their Inbox on December 6th, from 10:58 - 11:07 EST. During this time, users were unable to view or interact with their Inbox. All Live Chat and Email messages received into Conversations during this time were unaffected by this issue.
Dec 6, 12:57 EST
Resolved -
We’ve addressed the issue that causing intermittent delays in our real time messaging functionality on December 6th from11:00AM EST through 12:20 EST, and all functionality has been restored.
Dec 6, 12:55 EST
Monitoring -
We’ve addressed the issue that causing intermittent delays in our real time messaging functionality from 11:00AM EST through 12:20 EST and are currently monitoring to confirm latency issues are fully resolved.
Dec 6, 12:27 EST
Identified -
We’re currently experiencing an issue with our real-time messaging system that's causing intermittent delays sending and receiving Live chat messages from Conversations. We’re actively working to address this issue and will update this page when more information is available.
Dec 6, 11:57 EST
Resolved -
We have resolved an issue that resulted in some publicly hosted CMS content to fail to load with 404 errors beginning at 5:23am EST and ending at 9:30am EST on 11/30/2018. All CMS hosted content is loading at this time.
Nov 30, 14:16 EST
Monitoring -
We have implemented a fix for the issue that caused some HubSpot hosted CMS content to fail on load with a 404 error beginning at 5:23am EST on 11/30/2018 and ending at 9:30am EST. We will continue to monitor impacted portals and will update this status when the fix has been fully verified across impacted pages.
Nov 30, 11:10 EST
Investigating -
We are currently investigating reports that some HubSpot hosted CMS content is failing to load with 404 errors for approximately 20% of customers beginning at 5:23am EST on 11/30/2018.
Nov 30, 08:53 EST
Resolved -
We have resolved an issue with the account settings page that was causing it to display missing sidebar navigation for all customers from 1:04 to 1:24 PM ET. This would have affected the ability of users to navigate through settings pages. This issue is now resolved, and settings are now displaying properly for all customers.
Nov 30, 13:38 EST
Resolved -
We’ve resolved an issue in permissions that incorrectly granted View & Edit permissions to certain newly added users (since October 30th). This means that some users will have had unauthorised temporary access to view or edit deals or tickets. We’ve updated affected users and restored correct permissions. For more details, click here.
Nov 30, 10:57 EST
Resolved -
We've identified and resolved the issue that was preventing default properties that have been edited from loading in the CRM. All properties should be displaying as expected now.
Nov 26, 11:49 EST
Investigating -
We’re currently experiencing an issue that’s preventing certain default properties from loading in HubSpot. This issue only impacts default properties that have been edited in the account. We’re actively investigating the cause of this issue and will update this page when more information is available.
Nov 26, 11:41 EST