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About This Site

Welcome to HubSpot's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

CRM ? Operational
Marketing Tools ? Operational
Website ? Operational
Sales Tools Operational
Service Tools Operational
Chat & Automation ? Operational
Reports ? Operational
HubSpot APIs ? Operational
Integrations ? Operational
Mobile ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 28, 2020

No incidents reported today.

Nov 27, 2020

No incidents reported.

Nov 26, 2020
Resolved - The AWS outage has been resolved and Conversations has now been fully restored for all customers. Unfortunately, some live chat messages from ~8:40 AM to ~3:50 PM ET will have been lost.
Nov 26, 09:10 EST
Monitoring - Despite the ongoing AWS outage, we have successfully restored Conversations for all customers. Unfortunately, some live chat messages from ~8:40AM to ~15:50 PM ET will have been lost. We will continue to monitor performance closely until AWS resolves ongoing issues.
Nov 25, 16:21 EST
Update - Due to the ongoing AWS outage, Conversations remains unavailable. We’re working on a temporary fix, and will update this page when we have more information.
Nov 25, 14:56 EST
Identified - We continue to see issues causing Conversations to be unavailable since 8:40 am ET on Wednesday, November 25th. We’re addressing the cause of this issue and will update this page when we have more information.
Nov 25, 14:22 EST
Monitoring - We’ve addressed the issue that caused Conversations to be unavailable from 8:40 am ET to 1:05 pm ET on Wednesday, November 25th. We’re monitoring performance to ensure the app recovers properly, and continue to investigate any further impact.
Nov 25, 13:25 EST
Update - We’ve identified the issue that’s caused the Conversations to be unavailable since 8:40 am ET on Wednesday, November 25th. We’re addressing the cause of this issue and will update this page when we have more information.
Nov 25, 12:30 EST
Identified - We’ve identified the issue that’s caused the Conversations to be unavailable since 8:40 am ET on Wednesday, November 25th. We’re addressing the cause of this issue and will update this page when we have more information.
Nov 25, 11:37 EST
Investigating - New incoming and outgoing conversations aren't available right now. We’re investigating what's causing this issue and will update this page when we have more information.
Nov 25, 11:24 EST
Nov 25, 2020
Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020
Resolved - The sending of Two-Factor Authentication (2FA) codes is no longer experiencing delays. We’ve identified and addressed the cause of the delays that began at 10:40am ET on November 16, 2020. The issue is now fully resolved. 2FA codes requested during the delay have expired for security reasons, and customers can now request new 2FA codes.
Nov 16, 12:27 EST
Monitoring - We’ve addressed the issue that caused the sending of Two-Factor Authentication (2FA) codes to be delayed since 10:40 ET. 2FA codes requested during the delay have expired for security reasons, and customers can now request new 2FA codes. We’re monitoring the tools closely to ensure all processes recover properly.
Nov 16, 12:12 EST
Update - Email notifications for confirming login in HubSpot experienced delays of up to 10min. This impacted customers’ ability to log into HubSpot. While that issue has been resolved, our team is investigating the cause of an unrelated 2FA issue and will update this page when more information is available.
Nov 16, 11:41 EST
Investigating - Two-Factor Authentication (2FA) codes are delayed, which may affect some customers' ability to log in. We’re investigating what's causing this issue and will update this page when we have more information.
Nov 16, 11:03 EST
Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.