Welcome to HubSpot's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.
Resolved -
Workflows are now fully accessible. We’ve identified and addressed the root cause of the issue. The incident has been fully resolved and your workflows should be working properly. No data has been lost and all actions that were delayed have been processed.
Jan 19, 11:45 EST
Monitoring -
Beginning at 10:30 ET, all workflow types began experiencing errors. This resulted in error messages when searching for workflows, inability to turn a workflow on, or delays of up to 1 hour for workflow actions. No data or workflow actions have been lost. We have identified and resolved the cause of this issue and we’re monitoring closely to ensure all processes recover properly.
Jan 19, 11:31 EST
Investigating -
Workflows are currently unavailable for all customers. This may result in error messages when searching for workflows, inability to turn a workflow on, and delayed execution of workflow actions. We’re investigating the cause of this issue and will update this page with more information.
Jan 19, 11:08 EST
Resolved -
Between approximately 5:30 PM and midnight on January 8th, 2021, some customers experienced issues with Contact updates. As of 12:10 AM EST on January 9th, 2021, all updates to Contacts have been restored and no data was lost. During that time, email triggers, workflow enrollment, list memberships, and CRM object properties may have been impacted.
Jan 8, 17:30 EST
Resolved -
The issue that was causing Workflow clone failures and Workflow action execution delays of up to 15 minutes starting at 9 AM EST on 1/8/21 is now fully resolved. All delays have recovered and no data was lost.
Jan 8, 11:16 EST
Monitoring -
We’ve addressed the issue that was causing Workflow clone failures and Workflow action execution delays of up to 15 minutes starting at 9 AM EST on 1/8/21. All delays have recovered and no data was lost. We’re monitoring the tools closely to ensure all processes recover properly.
Jan 8, 11:05 EST
Identified -
We’ve identified an issue that is causing the cloning of Workflows to be unavailable for all users. Additionally, some customers are experiencing delays in Workflow actions executing, beginning at 9 AM EST. Some actions may take up to 15 minutes to execute. We’re addressing the cause of these issues.
Jan 8, 10:38 EST