HubSpot Status

All Systems Operational

About This Site

Welcome to HubSpot's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

HubSpot Marketing Application Operational

HubSpot CRM Operational

HubSpot APIs Operational

HubSpot Sales Operational

Sales Email Tracking Operational

CMS Content Delivery Operational

CTA Delivery Operational

Form Delivery Operational

Form Submission Processing Operational

Analytics Event Collection Operational

Analytics Event Processing Operational

List Segmentation Operational

Email Delivery Operational

Email Engagement Tracking Operational

Salesforce Sync Operational

Workflows Processing Operational

Social Media Engagement Operational

Conversations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Hosted Content Uptime (Group 1)

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Hosted Content Uptime (Group 2)

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Hosted Content Uptime (Group 3)

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Hosted Content Uptime (Group 4)

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Hosted Content Uptime (Group 5)

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Contacts API Uptime

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Past Incidents

Aug 15, 2018

No incidents reported today.

Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

Some updates to HubSpot are delayed

Resolved - HubSpot is now updating properly for all users. We’ve identified and addressed the cause of the issue and the incident has now been fully resolved.
Aug 10, 13:02 EDT

Update - We’ve identified an issue that’s causing some updates to HubSpot data to be delayed for some customers. We’re actively addressing the cause of this issue and will update this page when more information is available.
Aug 10, 11:59 EDT

Identified - We’ve identified an issue that’s causing some updates to HubSpot data to be delayed for some customers. We’re actively addressing the cause of this issue and will update this page when more information is available.
Aug 10, 11:43 EDT

Parts of HubSpot are currently unavailable for some customers

Resolved - HubSpot is now loading properly for all users. We’ve identified and addressed the cause of the issue and the incident has now been fully resolved.
Aug 10, 09:20 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 10, 09:13 EDT

Update - We are continuing to investigate this issue.
Aug 10, 08:37 EDT

Investigating - We’ve identified the issue that’s causing parts of HubSpot to be unavailable for some customers. We’re actively addressing the cause of this issue and will update this page when more information is available.
Aug 10, 08:29 EDT

Aug 9, 2018

Unable to save or log engagements to records

Resolved - Between approximately 5:53pm and 6:30pm EST - all users were unable to save all engagements including emails, calls, notes, tasks, etc. The incident has been fully resolved and all data is saving as expected.
Aug 9, 18:47 EDT

Aug 8, 2018

CRM search is intermittently unavailable for all customers

Resolved - The HubSpot app is now loading properly for all users. All property updates that were made since 11am EDT today should also be displaying in the UI as expected.

The incident has now been fully resolved. No data was lost as a result of this issue.
Aug 8, 13:15 EDT

Monitoring - Contacts, companies, deals and tickets are now loading for all users as expected. There is still a delay in updating object properties in HubSpot for up to 30 minutes however.
Aug 8, 12:37 EDT

Identified - We’ve identified an issue that’s causing contacts, companies, deals and tickets to be intermittently unavailable. This impacts the CRM index pages, as well as Lists, some dashboard reports, and the HubSpot extension in email clients. We’re actively addressing the cause of this issue and will update this page when more information is available.
Aug 8, 11:58 EDT

Aug 7, 2018

List processing is currently delayed

Resolved - This incident is fully resolved. All dynamic updates to list and workflow memberships should be processing as normal. The backlog has fully caught up. No data was lost as a result of this issue.
Aug 7, 18:06 EDT

Monitoring - We are still experiencing delays of up to 2 hours for dynamic updates to lists and workflows that include a Marketing Email filter. We're working through clearing the backlog of dynamic updates.

Creating new lists and workflows with a Marketing Email filter should process as normal.
Aug 7, 13:46 EDT

Identified - All lists that are not using Marketing Email filters are now processing within 10 minutes, regardless of the number of contacts in the account. Deal and Ticket workflow enrollment is also back to normal.

Lists and workflows that have a Marketing Email filter are impacted with delays up to 90 minutes for processing and enrollment.
Aug 7, 13:06 EDT

Update - We are continuing to investigate this issue.
Aug 7, 12:16 EDT

Investigating - We’ve identified an issue that’s caused list processing to be delayed by up to 90 minutes. All lists that have a Marketing Email filter are delayed on create and for dynamic updates. In addition, this impacts accounts which have a large number of contacts (100,000 or more). If the list criteria is updated or a new list is saved, this may take up to 90 minutes to process. Workflow enrollment is also impacted for all workflows that are using Marketing Email filters in their criteria. Deal and Ticket workflow enrollment may also be delayed by up to 30 minutes.

We’re actively addressing the cause of this issue and will update this page when more information is available.
Aug 7, 12:00 EDT

Some in-app notifications are failing to send to HubSpot users

Resolved - The incident has been fully resolved, and user notifications are now fully accessible. Some notification emails that did not send between approximately 18:00-21:00 UTC will not be resent. Any missed notifications are viewable with all other notifications in the HubSpot notification center within your portal.
Aug 7, 17:55 EDT

Investigating - We're currently experiencing an issue that's preventing some in-app notifications from being sent to some users. Outgoing messages like emails and chats with users' contacts are not affected by this issue. We're actively investigating the cause and will update this page when more information is available.
Aug 7, 16:28 EDT

Contact property updates delayed since 11.35am EDT today.

Resolved - This issue has been fully resolved. All property updates that were made since 11.35am EDT today should display in the UI as expected. No data was lost as a result of this issue.
Aug 7, 12:27 EDT

Monitoring - We have identified an issue that has caused property updates to be delayed since 11.35am EDT today.
Aug 7, 12:23 EDT

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018

No incidents reported.

Aug 2, 2018

Instagram Posts Failing

Resolved - It appears that the original issue has been fixed by Facebook and the API is operational again. All posts should now be published successfully.
Aug 2, 21:48 EDT

Identified - We have identified this as an issue with the Instagram API that is currently affecting many of their 3rd party publishers. We have escalated this with our Facebook contacts.
Aug 2, 18:29 EDT

Investigating - We are currently experiencing issues with Instagram Publishing, causing posts to fail when posting to Instagram. Our engineering team is investigating the situation, and we apologize for any inconvenience.
Aug 2, 17:35 EDT

CRM search is intermittently unavailable for all customers

Resolved - The HubSpot app is now loading properly for all users. Contacts should now be loading properly in the Contacts index page and Lists. Contact reports should also be displaying correctly. The incident has now been fully resolved. No data was lost as a result of this issue.
Aug 2, 09:57 EDT

Investigating - We’ve identified an issue that’s caused the Contacts list view to be intermittently unavailable. This impacts the Contacts index page, as well as Lists and some dashboard reports. We’re actively addressing the cause of this issue and will update this page when more information is available.
Aug 2, 09:49 EDT

Aug 1, 2018

No incidents reported.