Past incidents Return to status page
All Systems Operational

About This Site

Welcome to HubSpot's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

CRM ? Operational
Marketing Tools ? Operational
Website ? Operational
Sales Tools Operational
Service Tools Operational
Chat & Automation ? Operational
Reports ? Operational
HubSpot APIs ? Operational
Integrations ? Operational
Mobile ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 7, 2020

No incidents reported today.

Jun 6, 2020

No incidents reported.

Jun 5, 2020

No incidents reported.

Jun 4, 2020

No incidents reported.

Jun 3, 2020
Resolved - Engagement data processing in HubSpot is now fully operational. We’ve identified and addressed the cause of the issue and the incident has now been fully resolved.
Jun 3, 17:38 EDT
Update - We are continuing to monitor for any further issues.
Jun 3, 17:14 EDT
Monitoring - We’ve addressed the issue causing engagement data delays. We’re monitoring performance to ensure the process recovers properly.
Jun 3, 16:28 EDT
Update - Tools in HubSpot that use engagements data are still experiencing some delays and intermittent loading issues. We’re continuing to investigate the cause of this issue and will update this page when more information is available.
Jun 3, 14:34 EDT
Identified - Engagements data is still experiencing delays and intermittent loading. We’re continuing to investigate the cause of this issue and will update this page when more information is available.
Jun 3, 12:36 EDT
Investigating - We are experiencing a delay in displaying updates to engagement activity data since 9.05am ET. Tools affected include reports, tasks, and conversations. No data has been lost. We are investigating the cause if this issue and will update this page when more information is available.
Jun 3, 11:12 EDT
Jun 2, 2020

No incidents reported.

Jun 1, 2020

No incidents reported.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020
Resolved - The processing of form submissions in HubSpot experienced a delay of up to 37 minutes starting 11:00 am ET on Thursday, May 28, 2020. As of 11:56 am ET, the processing of form submissions was no longer delayed and the incident has now been fully resolved.
May 28, 12:00 EDT
May 27, 2020
Resolved - This incident has been resolved.
May 27, 19:08 EDT
Monitoring - A fix has been implemented. We are monitoring the situation as the processing catches up.
May 27, 17:51 EDT
Identified - The issue has been identified and the fix is being put in place. We are seeing a drop in delays.
May 27, 17:45 EDT
Update - We are continuing to investigate this issue.
May 27, 17:44 EDT
Investigating - We have identified an issue causing some CRM data to not appear in the board and table views. Additionally, Lists may be delayed. No data has been lost. This issue has been occurring since 1pm ET. Our team is investigating this issue and will provide an update when more information is available.
May 27, 16:31 EDT
May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020
Resolved - We have resolved the underlying issue that resulted in some emoticons and characters failing to properly load in HubSpot content tools. Our team will continue to address any previously created content with remaining issues and any customers who are still impacted will be alerted via banner in their HubSpot application while we complete this work.
May 24, 17:19 EDT
Monitoring - Nearly all emoticons and characters have been restored in affected content. We are continuing to work through a small set of remaining content and to monitor for any remaining issues.
May 24, 15:21 EDT
Update - We are continuing to work towards resolution on the content that remains impacted.

Any customers who are possibly still experiencing broken characters will see an alert banner within their content editors in HubSpot letting them know. In the meantime, we encourage those users to proactively check their content and replace any broken emojis or characters while we work towards complete resolution.
May 24, 07:18 EDT
Update - We are continuing to work towards resolution on the content that remains impacted. Most emoticons and characters
that were affected have been fully restored.
May 23, 20:04 EDT
Update - We have resolved this issue for the majority of impacted content. We are continuing to work on resolution for the remaining cases.
May 23, 12:17 EDT
Update - We're continuing to work on resolving this issue and to determine a timeline to full resolution. We will update this page when more information is available.
May 23, 06:15 EDT
Identified - We've identified the cause of the issue and the accounts whose content has been affected. We will be rolling out fixes to restore impacted emojis and characters. We are working to determine timeline to full resolution.
May 22, 23:22 EDT
Update - We're continuing to work on resolving this issue.
May 22, 20:38 EDT
Investigating - Some users are seeing 4-byte emojis and other special characters in their content (e.g., emails and web pages) replaced with question marks. We are actively working to resolve this issue. When resolved, we expect any impacted characters to properly display again. In the meantime, we encourage users to proactively check their content and replace any broken emojis or characters.
May 22, 17:20 EDT