HubSpot Status

All Systems Operational

About This Site

Welcome to HubSpot's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

HubSpot Marketing Application Operational

HubSpot CRM Operational

HubSpot APIs Operational

HubSpot Sales Operational

Sales Email Tracking Operational

CMS Content Delivery Operational

CTA Delivery Operational

Form Delivery Operational

Form Submission Processing Operational

Analytics Event Collection Operational

Analytics Event Processing Operational

List Segmentation Operational

Email Delivery Operational

Email Engagement Tracking Operational

Salesforce Sync Operational

Workflows Processing Operational

Social Media Engagement Operational

Conversations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Hosted Content Uptime (Group 1)

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Hosted Content Uptime (Group 2)

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Hosted Content Uptime (Group 3)

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Hosted Content Uptime (Group 4)

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Hosted Content Uptime (Group 5)

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Contacts API Uptime

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Past Incidents

Oct 17, 2018

Marketing email publishing was intermittently unavailable for some customers

Resolved - Investigating
Marketing email publishing in HubSpot is currently experiencing intermittent publishing failures. We’re actively investigating the cause of this issue and will update this page when more information is available.

Update
Marketing email publishing in HubSpot is back up and running. Between Oct 17, 2018 6:28:59 PM UTC and Oct 17, 2018 7:39:13 PM UTC there were intermittent publishing failures with Marketing Email for some customers. A brief network outage caused instability in publishing emails between the given times.

Resolved
Marketing email publishing in HubSpot is now fully operational. We’ve identified and addressed the cause of the issue as a brief network outage and the incident has now been fully resolved.
Oct 17, 15:58 EDT

Oct 16, 2018

No incidents reported.

Oct 15, 2018

Users were unable to connect their Google Accounts to HubSpot

Resolved - On October 15th between 2:26PM and 4:37PM ET, users were unable to connect their Google Accounts to HubSpot. This issue has been resolved.
Oct 15, 14:30 EDT

Oct 14, 2018

Import processing currently delayed

Resolved - HubSpot imports are now fully operational and processing again as normal. We’ve identified and addressed the cause of the issue and the incident has been fully resolved.
Oct 14, 21:46 EDT

Monitoring - We’ve identified the issue that’s caused import processing delays. We’re actively addressing the cause of this issue and imports should resume processing normally shortly.
Oct 14, 21:36 EDT

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018

Global Search is currently unavailable for all customers

Resolved - We have identified the issue and a fix has been put in place.
Oct 11, 18:32 EDT

Investigating - Investigating
Global Search is not available right now. We’re actively investigating the cause of this issue and will update this page when more information is available.
Oct 11, 18:29 EDT

Sequences users may be unable to enroll contacts from Gmail

Resolved - Enrolling contacts in Sequences from Gmail is now working properly for all users. We’ve identified and addressed the cause of the issue and the incident has now been fully resolved.
Oct 11, 15:52 EDT

Monitoring - We’ve identified the issue that’s been preventing Sequence users from enrolling contacts from Gmail. We’re actively addressing the cause of this issue and will update this page when more information is available.
Oct 11, 14:43 EDT

Investigating - We’re currently experiencing an issue that’s preventing some users from enrolling contacts into Sequences from Gmail. We’re actively investigating the cause of this issue and will update this page when more information is available.
Oct 11, 11:41 EDT

Oct 10, 2018

No incidents reported.

Oct 9, 2018

Some features requiring connected inboxes are unavailable for some users

Resolved - Between approximately 11AM ET and 1PM ET, some users experienced issues with sequence enrollment, scheduling emails later, sending one-to-one email from the contact record, sending and receiving email with Conversations, and connecting calendars. This issue is now resolved. Any emails sent or received via Conversations during this time will be delayed up to 20 minutes, and email logging to the contact record is currently delayed for some users.
Oct 9, 13:23 EDT

Monitoring - Since approximately 11AM ET, some features requiring connected inboxes were unavailable for some users. A fix has been implemented, and we are monitoring the results.
Oct 9, 12:55 EDT

Update - Some users are experiencing issues with sequence enrollment, scheduling emails later, sending one-to-one email from the contact record, sending and receiving email with Conversations, and connecting calendars. Email logging is also delayed for some users. We are still in the process of identifying and resolving this issue.
Oct 9, 12:41 EDT

Identified - We have identified an issue with some users accessing features related to connected inboxes.
Oct 9, 12:22 EDT

Oct 8, 2018

Import Processing Delayed

Resolved - Starting at approximately 1:00pm EST we experienced a delay in import processing time for all customers. No data was lost during this processing delay. This issue has been identified and fixed. Delayed imports have fully processed and new imports are now processing as normal.
Oct 8, 13:58 EDT

Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.

Oct 5, 2018

Outlook users unable to send templates

Resolved - Between Oct 5, 2018 9:16 AM EDT - Oct 5, 2018 11:11 AM EDT, we experienced an issue where Outlook users were unable to send templates. We’ve identified and addressed the cause of the issue and the incident has now been fully resolved.
Oct 5, 11:55 EDT

Oct 4, 2018

Some one-to-one emails sent from the CRM along with sequences email are failing to send.

Resolved - A fix has been implemented, and this issue has been resolved.
Oct 4, 17:35 EDT

Identified - The issue related to email sending has been identified and a fix is being implemented.
Oct 4, 16:38 EDT

Update - We are continuing to investigate this issue and have determined that only emails sent with a generic inbox connection (IMAP) have been affected. Any emails sent via our Google or O365 integrations are not affected.
Oct 4, 16:27 EDT

Investigating - Starting Monday October 1, 2018, some one-to-one email sent from the CRM is failing to send. This is also impacting some sequences emails to send and sequences enrollment. Our engineering team is currently investigating the scope and severity of this incident and will post updates as we learn more.
Oct 1, 09:00 EDT

Updates to Contacts & Lists are delayed.

Resolved - This incident has been resolved.
Oct 4, 09:49 EDT

Identified - The issue has been identified and we're now processing changes in real time.
Oct 4, 09:39 EDT

Investigating - We're experiencing delays of 15 to 30 minutes with HubSpot processing changes for Contacts and Lists such as imports. Changes made by customers through the HubSpot UI are unaffected.
Oct 4, 09:25 EDT

Oct 3, 2018

No incidents reported.