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Welcome to HubSpot's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

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Feb 8, 2026

No incidents reported today.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026
Clicking Show conversation in Helpdesk WhatsApp thread links to blank helpdesk thread
Resolved - Help desk WhatsApp thread links are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Help desk WhatsApp thread links should be working properly. No data was lost.
Feb 5, 16:41 EST
Monitoring - We've addressed the issue that caused Help desk WhatsApp thread links to be broken since 2:53 PM EST (UTC -05:00) on Feb 4, 2026. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within an hour.
Feb 5, 16:15 EST
Identified - We have identified the issue causing Help desk WhatsApp thread links to redirect to a blank help desk thread when clicking "Show conversation". We are working on a fix. We will provide an update when we have more information. We will be back with an update within an hour.
Feb 5, 15:08 EST
Investigating - We are investigating the issue causing Help desk WhatsApp threads to redirect to a blank Help desk thread when clicking "Show conversation" for some customers. We will provide an update when we have more information.

The information on this page reflects our understanding of the incident and impact at the time of the update.
Feb 5, 11:22 EST
Help Desk and Conversations Inbox channels not receiving ticket
Resolved - Between 03:25 PM (UTC -05:00) and 03:59 PM (UTC -05:00), many customers in all affected regions experienced issues with helpdesk, inbox. This was caused by a database impairment. As of 03:59 PM (UTC -05:00), our helpdesk, inbox are working properly and the incident has been fully resolved.

HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.

The information on this page reflects our understanding of the incident and impact at the time of the update.
Feb 5, 16:36 EST
Monitoring - We've addressed the issue that caused HelpDesk to be partially unavailable in North America, Europe, the Asian Pacific since 02:23 PM (UTC -05:00). We're monitoring performance closely to ensure the tools recover properly.

The information on this page reflects our understanding of the incident and impact at the time of the update.
Feb 5, 16:20 EST
Identified - We estimate that we will restore service in the next half an hour.

We are mitigating impact from a database impairment which we believe is caused by a traffic surge. We are scaling the system and pausing non-critical tasks to reduce load.

We will be back with an update within 15 minutes.

The information on this page reflects our understanding of the incident and impact at the time of the update.
Feb 5, 16:06 EST
Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026
Email events and workflow enrolment delayed
Resolved - We're resolved the issue causing event processing delays since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays affected tools such as email events, workflow enrollment and CRM updates in HubSpot.
Jan 29, 09:53 EST
Update - We're continuing to address the cause of the event processing delays since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrollment and CRM updates in HubSpot. Our team is actively working to mitigate this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
Jan 29, 09:41 EST
Update - We're continuing to address the cause of the event processing delays of up to 3 hours since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrollment and CRM updates in HubSpot. Our team is actively working to mitigate this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
Jan 29, 09:10 EST
Update - We're continuing to address the cause of the event processing delays of up to 3 hours since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrollment and CRM updates in HubSpot. Our team is actively working to mitigate this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
Jan 29, 08:43 EST
Update - We're addressing the cause of the event processing delays of up to 3 hours since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrollment and CRM updates in HubSpot. Our team is actively working to mitigate this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
Jan 29, 08:16 EST
Update - We've identified the cause of the event processing delays of up to 3 hours since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrolment and CRM updates in HubSpot. Our team is actively investigating the cause of this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
Jan 29, 07:47 EST
Update - We've identified the cause of the event processing delays of up to 3 hours since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrolment and CRM updates in HubSpot. Our team is investigating the cause of this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
Jan 29, 06:58 EST
Identified - We estimate that we will restore service in the next hour.

We are mitigating impact from a database impairment which we believe is caused by resource exhaustion. We are scaling the system.

We will be back with an update within 30 minutes.

The information on this page reflects our understanding of the incident and impact at the time of the update.
Jan 29, 06:28 EST
Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

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