HubSpot Status

All Systems Operational

About This Site

Welcome to HubSpot's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

CRM Operational

Marketing Tools Operational

Website Operational

Sales Tools Operational

Service Tools Operational

Chat & Automation Operational

Reports Operational

HubSpot APIs Operational

Integrations Operational

Mobile Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 28, 2020

No incidents reported today.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

Conversations is unavailable for all customers

Resolved - The AWS outage has been resolved and Conversations has now been fully restored for all customers. Unfortunately, some live chat messages from ~8:40 AM to ~3:50 PM ET will have been lost.
Nov 26, 09:10 EST

Monitoring - Despite the ongoing AWS outage, we have successfully restored Conversations for all customers. Unfortunately, some live chat messages from ~8:40AM to ~15:50 PM ET will have been lost. We will continue to monitor performance closely until AWS resolves ongoing issues.
Nov 25, 16:21 EST

Update - Due to the ongoing AWS outage, Conversations remains unavailable. We’re working on a temporary fix, and will update this page when we have more information.
Nov 25, 14:56 EST

Identified - We continue to see issues causing Conversations to be unavailable since 8:40 am ET on Wednesday, November 25th. We’re addressing the cause of this issue and will update this page when we have more information.
Nov 25, 14:22 EST

Monitoring - We’ve addressed the issue that caused Conversations to be unavailable from 8:40 am ET to 1:05 pm ET on Wednesday, November 25th. We’re monitoring performance to ensure the app recovers properly, and continue to investigate any further impact.
Nov 25, 13:25 EST

Update - We’ve identified the issue that’s caused the Conversations to be unavailable since 8:40 am ET on Wednesday, November 25th. We’re addressing the cause of this issue and will update this page when we have more information.
Nov 25, 12:30 EST

Identified - We’ve identified the issue that’s caused the Conversations to be unavailable since 8:40 am ET on Wednesday, November 25th. We’re addressing the cause of this issue and will update this page when we have more information.
Nov 25, 11:37 EST

Investigating - New incoming and outgoing conversations aren't available right now. We’re investigating what's causing this issue and will update this page when we have more information.
Nov 25, 11:24 EST

Nov 25, 2020

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

Two-Factor Authentication (2FA) codes are delayed for some customers

Resolved - The sending of Two-Factor Authentication (2FA) codes is no longer experiencing delays. We’ve identified and addressed the cause of the delays that began at 10:40am ET on November 16, 2020. The issue is now fully resolved. 2FA codes requested during the delay have expired for security reasons, and customers can now request new 2FA codes.
Nov 16, 12:27 EST

Monitoring - We’ve addressed the issue that caused the sending of Two-Factor Authentication (2FA) codes to be delayed since 10:40 ET. 2FA codes requested during the delay have expired for security reasons, and customers can now request new 2FA codes. We’re monitoring the tools closely to ensure all processes recover properly.
Nov 16, 12:12 EST

Update - Email notifications for confirming login in HubSpot experienced delays of up to 10min. This impacted customers’ ability to log into HubSpot. While that issue has been resolved, our team is investigating the cause of an unrelated 2FA issue and will update this page when more information is available.
Nov 16, 11:41 EST

Investigating - Two-Factor Authentication (2FA) codes are delayed, which may affect some customers' ability to log in. We’re investigating what's causing this issue and will update this page when we have more information.
Nov 16, 11:03 EST

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.