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Welcome to HubSpot's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

CRM ? Operational
Marketing Tools ? Operational
Website ? Operational
Sales Tools Operational
Service Tools Operational
Chat & Automation ? Operational
Reports ? Operational
HubSpot APIs ? Operational
Integrations ? Operational
Mobile ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
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Past Incidents
Mar 28, 2020

No incidents reported today.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020
Resolved - Between 2:48pm and 3:06pm ET API requests made using valid HubSpot API keys were rejected and would have failed with a 500 response code. OAuth requests weren't affected and the issue has since been resolved. If you had requests that failed during this timeframe, retrying the request should resolve the issue.
Mar 24, 16:43 EDT
Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020
Resolved - We've identified the issue that's caused CTAs embedded in emails sent through HubSpot to not render for some Gmail recipients in both North and South America. We've addressed the cause of this issue as a change to network access rules to protect the HubSpot infrastructure. This change was preventing CTA images from loading in some Gmail inboxes.

This issue is now fully resolved and all CTAs in emails sent through HubSpot should render correctly for all inboxes, including previous emails sent.
Mar 20, 07:58 EDT
Update - CTAs embedded in emails sent through HubSpot are not rendering for some Gmail recipients in both North and South America. This does not affect the underlying CTA link, however, it will appear without an image. We recommend using hyperlinked text until this issue is resolved.

This is still being worked on by the Google engineering team. We have no more available information at this moment in time. We will continue to update this page when more information is available.
Mar 19, 19:39 EDT
Update - CTAs embedded in emails sent through HubSpot are not rendering for some Gmail recipients in both North and South America. This does not affect the underlying CTA link, however, it will appear without an image. We recommend using hyperlinked text until this issue is resolved.

The Google engineering team is now investigating the root cause of the issue. We will continue to update this page when more information is available.
Mar 19, 12:32 EDT
Update - CTAs embedded in emails sent through HubSpot are still not rendering for some Gmail recipients in both North and South America. We're still actively investigating the cause of the issue with Google. We will continue to update this page when more information is available.
Mar 19, 07:50 EDT
Update - CTAs embedded in emails sent through HubSpot are still not rendering for some Gmail recipients in both North and South America. We're still investigating the cause of the issue with Google. We will continue to update this page when more information is available.
Mar 18, 21:42 EDT
Update - We are continuing to investigate this issue. We have confirmed that CTAs embedded in emails sent through HubSpot are not rendering for some Gmail recipients in both North and South America. We have escalated the issue to Google. We will update this page when more information is available.
Mar 18, 16:18 EDT
Investigating - CTAs embedded in emails sent through HubSpot are not rendering for Gmail recipients. At this time the impact appears isolated to United States based recipients. We're investigating the cause of this issue and will update this page when more information is available.
Mar 18, 15:46 EDT
Mar 17, 2020

No incidents reported.

Mar 16, 2020

No incidents reported.

Mar 15, 2020

No incidents reported.

Mar 14, 2020

No incidents reported.