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Welcome to HubSpot's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

HubSpot Marketing Application ? Operational
HubSpot CRM ? Operational
HubSpot APIs ? Operational
HubSpot Sales ? Operational
Sales Email Tracking ? Operational
CMS Content Delivery ? Operational
CTA Delivery ? Operational
Form Delivery ? Operational
Form Submission Processing ? Operational
Analytics Event Collection ? Operational
Analytics Event Processing ? Operational
Contact Lists ? Operational
Email Delivery ? Operational
Email Engagement Tracking ? Operational
Salesforce Sync ? Operational
Workflows Processing ? Operational
Social Media Engagement ? Operational
Conversations ? Operational
Mobile ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Contacts maintenance Sep 29, 17:00-17:30 EDT
We will be performing maintenance on Sunday, September 29th between 5pm ET and 5.30pm ET. For 5 minutes during this period you will be unable to take action on the Contacts object such as: loading contact records, sending automated and 1:1 emails, making calls, engaging in live chat and updating contact property values. Workflow enrollment and action execution, form submissions, list segmentation, reporting and contact imports will be delayed during this time.
Posted on Sep 17, 15:38 EDT
System Metrics Month Week Day
Hosted Content Uptime (Group 1) ?
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Hosted Content Uptime (Group 2) ?
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Hosted Content Uptime (Group 3) ?
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Hosted Content Uptime (Group 4) ?
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Hosted Content Uptime (Group 5) ?
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Contacts API Uptime ?
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Past Incidents
Sep 22, 2019

No incidents reported today.

Sep 21, 2019

No incidents reported.

Sep 20, 2019

No incidents reported.

Sep 19, 2019
List import is delayed for all customers
Resolved - CRM list imports are now fully operational. We’ve addressed the issue that was causing CRM lists to experience delays of up to 30 minutes starting at 8:36 AM ET and the incident has now been fully resolved.
Sep 19, 18:11 EDT
Monitoring - We’ve addressed the issue that was causing CRM list processing to be delayed for up to 30 minutes starting at 8:36 AM ET. We’re monitoring performance to ensure the process recovers properly.
Sep 19, 17:19 EDT
Identified - CRM List processing in HubSpot is experiencing delays of up to 20 minutes for some customers, impacting the CRM, importing lists, and search. We're working to resolve the issue and will update this page when more information is available.
Sep 19, 17:05 EDT
Sep 18, 2019

No incidents reported.

Sep 17, 2019
Facebook lead syncing is unavailable for most customers
Resolved - Facebook Lead syncing is now fully operational. We’ve addressed the issue that was preventing Facebook leads from syncing to HubSpot. Any leads that were impacted by this incident have been synced and submissions have been backdated to the time of submission on Facebook.
Sep 17, 16:03 EDT
Monitoring - We’ve addressed the issue that was preventing Facebook leads from syncing to HubSpot. Any leads that were impacted by this incident have been synced and submissions have been backdated to the time of submission on Facebook.

We’re monitoring performance to ensure there are no further issues syncing leads.
Sep 17, 15:42 EDT
Identified - Leads from Facebook lead forms are not currently syncing to HubSpot for most customers with lead syncing enabled. We are actively working with Facebook to resolve this issue. Once resolved, all leads will be synced and submissions will be backdated to the time of submission on Facebook.
Sep 17, 14:26 EDT
Sep 16, 2019

No incidents reported.

Sep 15, 2019
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Sep 15, 17:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 17:00 EDT
Scheduled - We will be performing maintenance on Sunday, September 15th between 5pm ET and 5.30pm ET. For 5 minutes during this period you will be unable to take actions on the CRM records such as: sending emails, making calls, or creating/editing CRM activities like notes, tasks and meetings. In addition, existing activities may not display in the timeline during this time period.
Aug 28, 13:06 EDT
Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019
Several components in HubSpot are experiencing intermittent outages
Resolved - All parts of HubSpot are now working. Delays across affected tools were processed quickly and are caught up from any initially projected lags. We've identified and addressed the cause of the issue and the incident has now been fully resolved.
Sep 9, 16:27 EDT
Monitoring - We’ve addressed the issue that’s been preventing the following HubSpot products from loading since approximately 2:29 ET:

CRM Objects - Contacts, Companies, Deals, Tickets; Products; Reporting; Conversations; Calling; Task Queues; Workflow enrollment and execution; Sequences; Templates; Snippets; Lists; Email Sending.

These tools are now loading as expected. However, we are working through a backlog of delays across several tools. Each of the below are delayed by approximately 1 hour:

List processing
Sequences execution
Web visit tracking
Import processing
Conversations created from form submissions
Email sends from conversations.

We expect each of these tools to catch up and resume processing as normal - without users needing to take any action. We will update this page once we have more clarity on the duration of delays for these products.
Sep 9, 16:09 EDT
Update - We are continuing to work on a fix for this issue.
Sep 9, 15:33 EDT
Identified - We’ve identified the issue that’s been preventing intermittent outages across the following HubSpot products:

CRM Objects - Contacts, Companies, Deals, Tickets; Products; Reporting; Conversations; Calling; Task Queues; Workflow enrollment and execution; Sequences; Templates; Snippets; Lists; Email Sending.

We’re addressing the cause of this issue and will update this page when more information is available.
Sep 9, 15:25 EDT
Update - The following apps are experiencing intermittent outages:

CRM Objects - Contacts, Companies, Deals, Tickets; Products; Reporting; Conversations; Calling; Task Queues; Workflow enrollment and execution; Sequences; Templates; Snippets; Lists; Email Sending.

We are investigating the root cause of this issue and will update this message once we have more information.
Sep 9, 14:56 EDT
Investigating - We are currently investigating outages in several areas across the HubSpot product. We will update this page with more information once we have identified specifics.
Sep 9, 14:42 EDT
Sep 8, 2019

No incidents reported.

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