HubSpot Status

All Systems Operational

About This Site

Welcome to HubSpot's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

CRM Operational

Marketing Tools Operational

Website Operational

Sales Tools Operational

Service Tools Operational

Chat & Automation Operational

Reports Operational

HubSpot APIs Operational

Integrations Operational

Mobile Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 6, 2021

No incidents reported today.

Mar 5, 2021

No incidents reported.

Mar 4, 2021

No incidents reported.

Mar 3, 2021

No incidents reported.

Mar 2, 2021

List updates and automation are delayed for some customers

Resolved - We’ve identified and addressed the cause of the list processing delays that began at 10:40 AM ET on March 2, 2021. The issue is now fully resolved. No data was lost during this time.
Mar 2, 19:15 EST

Update - We’ve resolved the delays in list deletion and contact scoring and are currently addressing only delays in cross-object reporting. We are monitoring to ensure all areas of the tool fully recover. No data has been lost during this time.
Mar 2, 18:19 EST

Monitoring - We’ve identified and addressed the cause of the list processing delays that began at 10:40 AM ET on March 2, 2021. The issue is now resolved, though some users may still experience delays in list deletion, contact scoring, or cross object reporting while we process through the backlog. We are monitoring to ensure all areas of the tool fully recover. No data has been lost during this time.
Mar 2, 17:10 EST

Identified - Beginning at 10:40 AM ET on March 2, 2021, some HubSpot customers have been experiencing list processing delays of up to 60 minutes. These may have impacted workflow enrollment, active list processing, CRM search, and other tools in HubSpot. We’ve identified the cause of the issue, and list processing is currently catching up. We're working to resolve the issue as quickly as possible. Our team will update this page when the issue is resolved.
Mar 2, 14:23 EST

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

HubSpot logins are experiencing issues for some customers

Resolved - We've resolved the issue and HubSpot login is now functioning as expected. Customers may have been logged out and may need to login again to access HubSpot.
Feb 26, 16:54 EST

Monitoring - We’ve addressed the issue that caused customers to not be able to login from 3:37pm ET to 4:04pm ET and some HubSpot applications may have been inaccessible from 4:12pm ET to 4:26pm ET. We’re monitoring performance closely to ensure everything recovers properly. Customers may have been logged out and may need to login again to access HubSpot.
Feb 26, 16:46 EST

Identified - We’ve identified the issue that’s preventing HubSpot logins for some customers. We’re addressing the cause of this issue and will update this page when we have more information.
Feb 26, 16:18 EST

Some CTA’s in Marketing Emails are not available

Resolved - We’ve resolved the issue that caused some CTA’s in Marketing Emails to have broken formatting and direct to broken links between 11:45 AM ET, February 26, and 2:40 PM ET, February 26 . All formatting is now working properly, and links are restored and will direct to the correct location when clicked.
Feb 26, 16:03 EST

Monitoring - We’ve addressed the issue that caused some CTA’s in Marketing Emails to have broken formatting and direct to broken links between 11:45 AM ET, February 26, and 2:40 PM ET, February 26 . All formatting is now working properly, and links are restored and will direct to the correct location when clicked. We’re monitoring performance closely to ensure all tools recover properly.
Feb 26, 15:02 EST

Update - We are continuing to investigate this issue.
Feb 26, 14:52 EST

Investigating - Some CTA’s in Marketing Emails are not available. Impacted CTA’s will show broken formatting. Impacted CTA links are clickable, but lead to an error message that reads: “That page is Nowhere to be found”. This is impacting email drafts, previews, and sent emails. We’re investigating what’s causing this issue and will update this page when we have more information.
Feb 26, 14:42 EST

Two-factor authentication (2FA) is not working for HubSpot customers

Resolved - Between 8:00am ET and 9:20am ET on Friday, February 26, some customers experienced issues with Two-factor authentication (2FA) due to a Twilio systems issue (https://status.twilio.com/). This also impacted internal SMS messaging within workflows. All tools are working properly and the incident has been fully resolved.
Feb 26, 11:12 EST

Update - We’ve addressed the issue that caused the two-factor authentication (2FA) to be unavailable due to a Twilio systems issue (https://status.twilio.com/). SMS login verification is currently functioning. The issue may have also caused internal SMS messages to execute multiple times in Workflows. We’re monitoring performance closely to ensure the tool recovers properly.
Feb 26, 10:16 EST

Monitoring - We’ve addressed the issue that caused the two-factor authentication (2FA) to be unavailable due to a Twilio systems issue (https://status.twilio.com/). We’re monitoring performance closely to ensure the tool recovers properly.
Feb 26, 09:40 EST

Investigating - Due to a Twilio systems issue, two-factor authentication (2FA) is currently not sending a SMS for login verification. They have acknowledged the issue and are currently investigating. More information can be found at https://status.twilio.com/. We will also update this page when we have more information.
Feb 26, 09:12 EST

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.