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Some HubSpot tools may be unavailable for some users

Incident Report for HubSpot

Resolved

Between 11:46 AM EDT (UTC -04:00) and 12:45 PM EDT (UTC -04:00), some customers in North America experienced degraded loading times with some HubSpot tools. This was caused by a server impairment. As of 12:45 PM EDT (UTC -04:00), our tools are working properly and the incident has been fully resolved.

HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.

The information on this page reflects our understanding of the incident and impact at the time of the update.
Posted Sep 08, 2026 - 13:20 EDT

Monitoring

We've addressed the issue that caused our CRM to be partially unavailable in North America since 11:46 AM EDT (UTC -04:00). We're monitoring performance closely to ensure all tools recover properly.
Posted Sep 08, 2026 - 12:33 EDT

Investigating

We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.
Posted Sep 08, 2026 - 12:21 EDT