Quotes are unavailable for some customers

Incident Report for HubSpot

Resolved

Quotes is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Quotes should be working properly. No data was lost.

Posted Jan 20, 2023 - 16:09 EST

Update

We've identified the issue that's caused Quotes to be unavailable since 6:28 AM EST (UTC -05:00) on Jan 20, 2023. We're addressing the cause of this issue and we expect our fix to be fully available within 12 hours. We will update this page when we have more information.

Posted Jan 20, 2023 - 11:38 EST

Update

We've identified the issue that's caused Quotes to be unavailable since 6:28 AM EST (UTC -05:00) on Jan 20, 2023. We're addressing the cause of this issue and will update this page when we have more information.

Posted Jan 20, 2023 - 09:59 EST

Identified

We've identified the issue that's caused some public links to quotes to be unavailable since 9:00 AM UTC on Jan 20, 2023. We're addressing the cause of this issue and will update this page when we have more information.

Posted Jan 20, 2023 - 09:23 EST

Investigating

Public links to quotes aren't available right now for some customers. We're investigating what's causing this issue and will update this page when we have more information.

Posted Jan 20, 2023 - 08:38 EST

This incident affected: CRM and Sales Tools.