Some HubSpot customers are currently unable to download assets from the Marketplace

Incident Report for HubSpot

Resolved

We’ve identified and fixed the issue that prevented users of the HubSpot Marketplace from downloading assets from 11:10am EST to 2:40pm EST. We have fixed the issue and are delivering all of the requested assets that were purchased from the Marketplace between 11:10am EST to 2:40pm EST.

Posted Sep 25, 2018 - 14:45 EDT

Update

Starting at 11:10am EST HubSpot users were unable to download assets from the Marketplace. We have identified the issue and are working to restore the service.

Posted Sep 25, 2018 - 13:32 EDT

Identified

We’re currently experiencing an issue that’s preventing all HubSpot Marketplace users from downloading assets. We’re actively investigating the cause of this issue and will update this page when more information is available.

Posted Sep 25, 2018 - 13:26 EDT