HubDB-powered website content was unavailable for some customers

Incident Report for HubSpot

Resolved

Between 5:33 PM EDT (UTC -04:00) on Mar 30, 2023, and 7:09 PM EDT (UTC -04:00) on Mar 30, 2023, some customers experienced loading issues with live pages depending on HubDB tables. Customers who updated their HubDB tables between 5:33 PM and 5:48 PM EDT (UTC -04:00) resulted in a loading issue with their HubDB tables. Live content from the affected HubDB tables returned a 500 error. The incident has been fully resolved as of 7:09 PM EDT (UTC -04:00) on Mar 30, 2023. No data was lost, and all content and HubDB tables not loading properly should be working as expected.

Posted Mar 31, 2023 - 14:40 EDT

This incident affected: Website.