Part of Post-Send Email Analytics Not Loading

Incident Report for HubSpot

Resolved

This incident has been resolved.

Posted Jan 13, 2017 - 15:53 EST

Monitoring

We are recovering from the outage with email recipients and events fully loading on the post-send email experience, with no substantial lag in loading of the tool's data.

Posted Jan 13, 2017 - 15:51 EST

Update

We're still investigating the root cause of the issue which affects loading parts of email analytics as well as publishing emails.

Posted Jan 13, 2017 - 15:37 EST

Investigating

We're investigating an issue affecting email sending and analytics loading. Engineering is aware of the issue and working on a resolution.

Posted Jan 13, 2017 - 14:15 EST