Email replies are not logging for O365 customers

Incident Report for HubSpot

Resolved

Email replies logging to the timeline are now fully operational for all customers. All emails previously affected have now been logged.

Posted May 29, 2018 - 12:53 EDT

Update

Email replies logging to the timeline are now fully operational for all customers. All emails previously affected have now been logged.

Posted May 29, 2018 - 12:52 EDT

Investigating

Email replies logging to the HubSpot timeline for customers with O365 connected inboxes is currently unavailable. We’re actively investigating the cause of this issue and will update this page when more information is available.

Posted May 29, 2018 - 12:17 EDT