Facebook lead syncing is failing for some customers' Pages

Incident Report for HubSpot

Resolved

This issue preventing lead syncing from some customers' Facebook Pages has been resolved. Any leads that were not synced due to this issue should be synced in the next couple of hours.

Posted May 08, 2019 - 11:45 EDT

Investigating

The HubSpot Ads app is seeing failures in syncing leads from some customers' Facebook Pages. We have escalated the issue to Facebook and are actively working to resolve.

Posted May 08, 2019 - 10:16 EDT