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Ads Add-on and Prospects not loading properly for all customers

Incident Report for HubSpot

Resolved

All systems are operating normally and service is restored to the affected tools.
Posted May 05, 2016 - 10:13 EDT

Monitoring

Engineering has fixed the underlying issue and is monitoring the situation.
Posted May 05, 2016 - 09:46 EDT

Update

The Ads Add-on and the Prospects tool are not currently loading for any customers. Engineering has identified the cause and are working on a fix.
Posted May 05, 2016 - 09:14 EDT

Identified

The Ads Add-on is not currently loading for any customers, Engineering has identified the cause and are working on a fix.
Posted May 05, 2016 - 09:08 EDT