Outgoing emails through Gmail are failing for some customers
Incident
Report for HubSpot
Resolved
Gmail deliverability is now fully restored. We've identified and addressed the root cause of the issue. The incident has been fully resolved as of March 3, 11:41 EST, and all sends should be working properly. No data was lost.
Update
We've addressed the issue that affected the deliverability of emails through Gmail for some customers in our EU data center. All new email sends are not experiencing the issue. We're monitoring performance closely to ensure the tools recover properly.
Update
We've addressed the issue that affected the deliverability of emails through Gmail for some customers in our EU data center. All new email sends are not experiencing the issue. We're monitoring performance closely to ensure the tools recover properly.
Monitoring
We've addressed the issue that affected the deliverability of emails through Gmail for some customers in our EU data center. We're monitoring performance closely to ensure the tools recover properly.
Update
We've identified the issue that affects the deliverability of emails through Gmail for some customers in our EU data center. This issue started approximately 9:00 PM EST (UTC -05:00) on Mar 7, 2023. We continue addressing the cause of this issue and will update this page when we have more information.
Update
We've identified the issue that affects the deliverability of emails through Gmail for some customers in our EU data center. This issue started approximately 9:00 PM EST (UTC -05:00) on Mar 7, 2023. We continue addressing the cause of this issue and will update this page when we have more information.
Identified
We've identified the issue that affects the deliverability of emails through Gmail for some customers in our EU data center. This issue started approximately 9:00 PM EST (UTC -05:00) on Mar 7, 2023. We're addressing the cause of this issue and will update this page when we have more information.
This incident affected: Sales Tools, Service Tools, Chat & Automation, and Integrations.