The incident has been fully resolved and your HubSpot Sales browser extension and Email Integrations settings should be functioning properly now.
Posted May 05, 2017 - 08:57 EDT
Monitoring
We’ve identified the issue that’s caused the HubSpot Sales browser extension and Email Integrations settings to be unavailable for some customers. The incident has been resolved and your HubSpot Sales browser extension and Email Integrations settings should be functioning properly now. We're continuing to monitor to ensure it has been fully resolved for all customers and will update this incident shortly.
Posted May 05, 2017 - 08:40 EDT
Update
We’re continuing to experience an issue that’s preventing the HubSpot Sales browser extension and Email Integrations settings from loading for some users. In most circumstances we are seeing the issue resolve when logging out of HubSpot and logging back in, and recommend customers do this to as a temporary solution. We’re actively investigating the cause of this issue and will update this page when more information is available.
Posted May 05, 2017 - 04:57 EDT
Investigating
We are currently investigating an issue preventing some customers from accessing Email Integration settings inside HubSpot Sales, and preventing them from accessing the HubSpot Sales browser extension. We’re actively investigating the cause of this issue and will update this page when more information is available.
