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Some HubSpot Hosted Files are Unavailable

Incident Report for HubSpot

Resolved

We have resolved an issue that’s causing some HubSpot hosted files to be unavailable with 500 error responses in public content, the CRM, and via file exports beginning on April 29th, 2019 at 12:18 PM ET and ending on April 29th, 2019 at 1:18 PM ET. All files and exports are available at this time.
Posted Apr 29, 2019 - 13:48 EDT

Identified

We’re have identified an issue that’s causing some HubSpot hosted files to be unavailable with 500 error responses in public content, the CRM, Conversations, and via file exports beginning on April 29th, 2019 at 12:18PM ET. We will update this incident as more information becomes available.
Posted Apr 29, 2019 - 13:40 EDT

Update

We are continuing to investigate this issue.
Posted Apr 29, 2019 - 13:31 EDT

Investigating

We’re currently investigating an issue that’s causing some HubSpot hosted files to be unavailable with 500 error responses in public content, the CRM, and via file exports beginning on April 29th, 2019 at 12:18PM ET. We will update this incident as more information becomes available.
Posted Apr 29, 2019 - 13:27 EDT