HubSpot is currently unavailable for customers in Europe

Incident Report for HubSpot

Resolved

HubSpot software is now working for all users. We've resolved the issue by scaling up a service that was causing intermittent failures. The incident has now been fully resolved. No data was lost.

Posted Jan 29, 2025 - 07:09 EST

Monitoring

We fixed the issue that caused intermittent failures in Europe. We are monitoring to make sure it doesn't happen again. We will give a final update when it's fully resolved.

Posted Jan 29, 2025 - 06:53 EST

Identified

The HubSpot app has been stable since 10:18 AM UTC. We’re deploying extra capacity to resolve the intermittent failures in Europe. We will give an update once the underlying issue has been fully resolved.

Posted Jan 29, 2025 - 06:29 EST

Investigating

The HubSpot app is intermittently not loading for some customers in Europe. We're investigating the cause of this issue and will update this page when we have more information.

Posted Jan 29, 2025 - 05:41 EST

This incident affected: CRM.