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HubSpot may be unavailable for some users

Incident Report for HubSpot

Resolved

Between 01:53 PM (UTC -06:00) and 02:45 PM (UTC -06:00), some customers in all affected regions experienced issues with CRM tools. This was caused by a server impairment. As of 02:45 PM (UTC -06:00), our CRM tools are working properly and the incident has been fully resolved.

HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.

The information on this page reflects our understanding of the incident and impact at the time of the update.
Posted Nov 13, 2025 - 15:56 EST

Update

We are investigating an issue impacting the HubSpot CRM. We will provide an update when we have more information.

The information on this page reflects our understanding of the incident and impact at the time of the update.
Posted Nov 13, 2025 - 15:34 EST

Investigating

We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.
Posted Nov 13, 2025 - 15:14 EST
This incident affected: CRM.