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Delays in Email Sends, Email Engagement Tracking, and Email-based List Segmentation.

Incident Report for HubSpot

Resolved

This incident has been resolved.
Posted May 16, 2016 - 17:48 EDT

Monitoring

The increased load has abated and all services appear to be back to normal.
Posted May 16, 2016 - 17:07 EDT

Investigating

Unexpected increased load on database servers is causing delays for email sends, email engagement tracking, and email-based list segmentation, and also elevated error rates in APIs and via the marketing product. We're working to reduce the load and get things back to normal.
Posted May 16, 2016 - 16:47 EDT
This incident affected: HubSpot APIs.