Calculated properties have stopped processing for all customers
Incident
Report for HubSpot
Resolved
The backfill of missing calculated properties data is complete and all property values are up to date. This issue is now resolved. No data was lost as a result of this issue.
Update
The backfill of missing calculated properties data since 3PM EST on Friday January 18th is underway and expected to take between 4-6 hours.
We will update this page once the backfill is complete or more information becomes available.
We will update this page once the backfill is complete or more information becomes available.
Monitoring
At this point, any updates to the affected calculated properties that were made after 10.15AM EST today are correct. We are currently working on backfilling the missing data since 3PM EST on Friday January 18th. This may take up to 24 hours.
We will update this page when more information about that backfill is available.
We will update this page when more information about that backfill is available.
Identified
We have identified the issue that has caused certain calculated properties to process with missing data since 3PM EST on Friday January 18th. We're actively addressing the cause of this issue and will update this page when more information is available.
The calculated properties that are affected are:
- Calculated properties that use both company and contact data
- Calculated properties that are custom built across 2 object types (i.e. contact and deals)
The calculated properties that are affected are:
- Calculated properties that use both company and contact data
- Calculated properties that are custom built across 2 object types (i.e. contact and deals)
Investigating
We are currently investigating an issue that has caused certain calculated properties to process with missing data since 3PM EST on Friday January 18th.
The calculated properties that are affected are:
- Calculated properties that use both company and contact data
- Calculated properties that are custom built across 2 object types (i.e. contact and deals)
We are actively investigating the cause of this issue and will update this page when more information becomes available.
The calculated properties that are affected are:
- Calculated properties that use both company and contact data
- Calculated properties that are custom built across 2 object types (i.e. contact and deals)
We are actively investigating the cause of this issue and will update this page when more information becomes available.