Intermittent issue loading Contacts, Companies, and Deals in HubSpot CRM

Incident Report for HubSpot

Resolved

The HubSpot app is now loading properly for all users and all lists and batch emails have been processed. The incident has now been fully resolved.

Posted Nov 01, 2017 - 10:55 EDT

Monitoring

The HubSpot app is now loading properly for all users and all list processing has caught up. We’ve identified and addressed the cause of the issue. We are currently working through the backlog of batch email sends.

No data was lost as a result of this issue.

Posted Nov 01, 2017 - 10:38 EDT

Identified

We’ve identified the issue that’s been preventing the Contacts, Companies, Deals, Workflows and Lists from loading intermittently since 10.18am EST today. List processing and batch email sends are also affected. We’re actively addressing the cause of this issue and will update this page when more information is available.

Posted Nov 01, 2017 - 10:29 EDT