The Workflows tool is no longer experiencing delays. We have identified and addressed the cause of the delays that began at 3:30pm EST on July 22. The issue is now fully resolved. No data or enrollments are expected to be lost or missed. No further action is needed from users.
Posted Jul 22, 2020 - 20:20 EDT
Monitoring
The Workflows tool is no longer experiencing delays. We’ve identified and addressed the cause of the delays that began at 3:30pm EST on July 22. The issue is now fully resolved. No data or enrollments are expected to be lost or missed. No further action is needed from customers. We’re monitoring the tools closely to ensure all processes recover properly.
Posted Jul 22, 2020 - 18:07 EDT
Update
We're continuing to investigate an issue that is causing delays in Workflows of up to 2 hours since 3:30 pm EST on July 22. Our team is actively working on the cause of this issue and will update this page when more information is available.
Posted Jul 22, 2020 - 17:47 EDT
Identified
We've identified the cause of the delay to Workflows of up to 2 hours since 3:30 pm EST on July 22. Our team is actively working on the cause of this issue and will update this page when more information is available.
