Global Search may be unavailable for some users
Incident
Report for HubSpot
Resolved
Global Search is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Global Search should be working properly. No data was lost.
Update
We've addressed the issue that caused Global Search to be unavailable since 10:45 AM EDT (UTC -04:00) on Apr 9, 2025. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within 30 minutes.
Update
We've addressed the issue that caused Global Search to be unavailable since 10:45 AM EDT (UTC -04:00) on Apr 9, 2025. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within 30 minutes.
Monitoring
We've addressed the issue that caused Global Search to be unavailable since 10:45 AM EDT (UTC -04:00) on Apr 9, 2025. Underlying cause was an overloaded component that we have disabled and scaled up. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within 15 minutes.
Identified
We've identified the issue that's caused Global Search to be unavailable since 10:45 AM EDT (UTC -04:00) on Apr 9, 2025. We're addressing the cause of this issue and will update this page when we have more information. We will be back with an update within 15 minutes.
Update
Global Search isn't available right now. We're investigating what's causing this issue and will update this page when we have more information. We will be back with an update within 15 minutes.
Investigating
We're investigating reports that Global Search may be unavailable for some users. We'll update this page when we have more information.