Manual lead scores unavailable for some HubSpot contacts

Incident Report for HubSpot

Resolved

The HubSpot Score property has been fixed for all contacts. We've identified and addressed the root cause, and this incident is now resolved.

Posted Jul 13, 2017 - 21:49 EDT

Update

We've fixed the HubSpot Score property for the majority of contacts, and are working on processing the remaining few. We expect this to be fully resolved this evening.

Posted Jul 13, 2017 - 15:50 EDT

Monitoring

The HubSpot Score property isn’t available for a small subset of contacts. We’ve identified the cause of this issue, and we are in the process of re-scoring affected contacts.

Posted Jul 12, 2017 - 13:51 EDT