HubSpot may be unavailable for some users

Incident Report for HubSpot

Resolved

Between 02:47 PM (UTC +01:00) and 03:15 PM (UTC +01:00), some customers in all affected regions experienced issues with all impaired tools. This was caused by a database impairment. As of 03:15 PM (UTC +01:00), our all impaired tools are working properly and the incident has been fully resolved.

HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.

The information on this page reflects our understanding of the incident and impact at the time of the update.

Posted May 12, 2026 - 10:55 EDT

Investigating

We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.

Posted May 12, 2026 - 09:57 EDT