Files and templates are now fully accessible in the HubSpot navigation. We’ve identified and addressed the cause of the issue as a problem with user permissions. The incident has been fully resolved and the navigation is functioning properly now.
Posted Jul 29, 2020 - 22:34 EDT
Monitoring
We’ve addressed the issue that’s been preventing files and templates from loading in the HubSpot navigation since 7:00 pm ET on Wednesday, July 29th. We’re monitoring performance to ensure this recovers properly.
Posted Jul 29, 2020 - 22:29 EDT
Identified
We’ve identified the issue that’s caused files and templates to be unavailable in the HubSpot navigation since 7:00 pm ET on Wednesday, July 29th. We’re addressing the cause of this issue and will update this page when more information is available.
Posted Jul 29, 2020 - 22:09 EDT
Investigating
Files and templates aren’t available right now in the HubSpot navigation. We’re investigating the cause of this issue and will update this page when more information is available.
