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HubSpot is currently unavailable for some customers

Incident Report for HubSpot

Resolved

This issue is now resolved. From 9:10am to 11:30am EST, some customers experienced issues loading HubSpot tools. We identified the root cause of the problem as an issue with Cloudflare, our third-party cloud vendor, and worked with them to resolve.
Posted Feb 07, 2022 - 12:37 EST

Monitoring

We’ve fixed the issue that’s been preventing HubSpot tools from loading for some customers. We are working closely with Cloudflare, our third-party cloud vendor, to ensure this fix leads to full resolution and are continuing to closely monitor the situation.
Posted Feb 07, 2022 - 11:55 EST

Update

We’ve identified the issue that’s been preventing HubSpot tools from loading for some customers since 9:10am EST on February 7. We are working closely with Cloudflare, our third-party cloud vendor, to address the cause of this issue and will update this page when we have more information.
Posted Feb 07, 2022 - 10:54 EST

Identified

We have identified the cause of this issue and are actively working to resolve.
Posted Feb 07, 2022 - 10:34 EST

Investigating

CRM records and apps within HubSpot are unable to load for some customers. We are actively investigating the cause of this issue.
Posted Feb 07, 2022 - 10:17 EST
This incident affected: CRM, Marketing Tools, Website, Sales Tools, Service Tools, Chat & Automation, and Reports.