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Customers are not able to reset their passwords right now

Incident Report for HubSpot

Resolved

Password reset emails did not send between 8:45 AM and 9:55 AM EST, so customers were unable to reset their passwords. This issue is now fully resolved, and customers can reset their passwords.
Posted Jun 16, 2021 - 09:56 EDT

Investigating

Password reset emails have not been sending since 8:45 AM EST, so customers cannot currently reset their passwords. Our team is investigating the cause of this issue and working to resolve it as quickly as possible. We'll update this page as more information becomes available.
Posted Jun 16, 2021 - 09:29 EDT