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Account and billing page currently unavailable

Incident Report for HubSpot

Resolved

This incident has been resolved.
Posted Apr 07, 2017 - 11:41 EDT

Update

Areas of the Accounts & Billing page aren't available right now. We’re actively investigating the cause of this issue and will update this page when more information is available.
Posted Apr 07, 2017 - 10:29 EDT

Update

All users can now access the Transactions page but may see some intermittent issues on the Accounts page. Engineering is working through identifying a solution for the degraded performance.
Posted Apr 07, 2017 - 09:02 EDT

Update

The Account & Billing page loads for all users now. However, we're still experiencing issues loading Transactions which is located within that page. You may also see some degraded performance on other actions located in that section.
Posted Apr 07, 2017 - 08:06 EDT

Investigating

We’re currently experiencing an issue that’s causing the Account & Billing page to redirect to the HubSpot login page. We’re actively investigating the cause of this issue and will update this page when more information is available.
Posted Apr 07, 2017 - 06:26 EDT