File upload is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and File upload should be working properly. No data was lost.
Posted Apr 29, 2025 - 16:45 EDT
Monitoring
We've addressed the issue that caused File upload to be unavailable since 3:31 PM EDT (UTC -04:00) on Apr 29, 2025. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America, Asia Pacific and Europe are currently impacted. We will be back with an update within 30 minutes.
Posted Apr 29, 2025 - 16:36 EDT
Identified
We've identified the issue that's caused File upload to be unavailable since 3:31 PM EDT (UTC -04:00) on Apr 29, 2025. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America, Asia Pacific and Europe are currently impacted. We will be back with an update within 30 minutes.
Posted Apr 29, 2025 - 16:21 EDT
Investigating
File upload/modification isn't available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America, Asia Pacific and Europe are currently impacted. We will be back with an update within an hour.
