Some customers experienced intermittent loading issues with the content editors

Incident Report for HubSpot

Resolved

Between 9:20 AM and 9:40 AM EST and 11:05 and 11:22 AM EST, some customers experienced intermittent issues with parts of HubSpot like the email and page editors not loading. This issue is now fully resolved.

Posted Jul 26, 2021 - 14:02 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 26, 2021 - 13:03 EDT

Update

We are continuing to investigate this issue.

Posted Jul 26, 2021 - 12:21 EDT

Investigating

We are currently investigating this issue.

Posted Jul 26, 2021 - 12:21 EDT

Monitoring

Between 9:20 AM and 9:40 AM EST, some customers experienced intermittent issues with parts of HubSpot like the email and page editors not loading. This issue is now resolved, and our team is monitoring the issue closely to make sure these loading issues don't happen again.

Posted Jul 26, 2021 - 10:09 EDT

This incident affected: Marketing Tools and Website.