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Email deliveries are delayed

Incident Report for HubSpot

Resolved

All delayed emails have now been sent and their associated reports are now up to date. All emails and reports should now be operating at their usual speed.
Posted Sep 02, 2016 - 16:09 EDT

Update

Most emails are now sending at the expected rate. There are some isolated reports of 2-hour delays for some sends, and email reporting continues to be delayed.
Posted Sep 01, 2016 - 17:09 EDT

Update

Our delivery partner is experiencing delays in sending again. Email is taking up to an hour to send.
Posted Sep 01, 2016 - 12:20 EDT

Update

Some email events have been delayed today. Due to this delay, many email statistics are not up-to-date. This is a reporting issue and all email is sending at the expected rate. Statistics will continue to update as we receive and process these delayed events. We are continuing to work with our delivery partner to assure we have all of these delayed events and that they are processed as quickly as possible.
Posted Sep 01, 2016 - 00:06 EDT

Monitoring

All email is sending normally. Some email stats might be a little slow to update. We are continuing to work with our delivery partner.
Posted Aug 31, 2016 - 10:04 EDT

Investigating

Email deliveries are currently delayed between 30 seconds and several hours. We are working with our delivery service provider to resolve the issue.
Posted Aug 30, 2016 - 15:30 EDT