Past incidents Return to status page
Conversations is experiencing delayed messages and actions for some users.
Incident Report for HubSpot
Resolved
We've addressed the issue that caused some delays in Conversations starting at 1:20 PM EDT - a backed up process in one of our internal system indexes - and are no longer experiencing delays as of 2:30 PM EDT. No data was lost during this period and all actions taken in inbox should be happening in real-time again.
Posted Mar 18, 2019 - 14:42 EDT
Monitoring
We've addressed the issue that caused some delays in Conversations starting at 1:20 PM EDT and are no longer experiencing delays as of 2:30 PM EDT. No data was lost during this period and all actions taken in inbox should be happening in real-time again.
Posted Mar 18, 2019 - 14:36 EDT
Investigating
Some users may be experiencing delays in Conversations showing up in Inbox and actions they take in Conversations (closing a conversation, assigning a conversation). We're actively investigating this issue and will update this page as more information becomes available.
Posted Mar 18, 2019 - 14:26 EDT