Some HubSpot tools may be unavailable for some users
Incident
Report for HubSpot
Resolved
Between 11:28 AM EDT (UTC -04:00) and 2:43 PM EDT (UTC -04:00), many customers in North America experienced issues accessing HubSpot.com and various tools. This was caused by underlying network connectivity issues. As of 2:43 PM EDT (UTC -04:00), the networking issue has been addressed and the incident has been fully resolved.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Monitoring
We've addressed the issue that caused HubSpot to be unavailable to users in North America since 11:28 AM EDT (UTC -04:00). We're monitoring performance closely to ensure the tools recover properly.
The information on this page reflects our understanding of the incident and impact at the time of the update.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Investigating
HubSpot is currently unavailable for users in North America due to a Cloudflare outage - https://www.cloudflarestatus.com/incidents/sufgcbe8rrwt
We are working with Cloudflare to resolve the issue, and we'll update this page when we have more information. We will be back with an update within 30 minutes.
We are working with Cloudflare to resolve the issue, and we'll update this page when we have more information. We will be back with an update within 30 minutes.
This incident affected: CRM, Marketing Tools, Website, Sales Tools, Service Tools, Chat & Automation, Reports, HubSpot APIs, Integrations, Mobile, and Developer Tools.