Issue creating new button-style CTAs for all customers

Incident Report for HubSpot

Resolved

This issue has now been fully resolved. All CTAs created within this window have been retroactively updated and new CTAs are no longer impacted.

Posted Oct 25, 2017 - 19:40 EDT

Identified

Between 2:55 pm EDT on Wednesday, October 25, 2017 and 4:32 pm EDT on Wednesday, October 25, 2017 we experienced an issue impacting new button-based Calls-to-action (CTAs) created during this time frame. The issue prevented the backup image of these buttons from being created, causing no image to appear inside the CTA tool dashboard, and in emails using these CTAs. This issue has been resolved for all CTAs created since 4:32 pm EDT and we are currently working to retroactively fix CTAs created during this window.

Posted Oct 25, 2017 - 17:35 EDT