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Sequence enrollment is unavailable for all

Incident Report for HubSpot

Resolved

Sequence enrollment is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Sequence enrollment should be working properly. No data was lost.
Posted Jun 24, 2023 - 14:42 EDT

Monitoring

We've addressed the issue that caused sequence enrollment to be unavailable since 10:30 AM EDT (UTC -04:00) on Jun 24, 2023. We're monitoring performance closely to ensure the tools recover properly.
Posted Jun 24, 2023 - 14:38 EDT

Identified

We've identified the issue that's caused Sequence enrollment to be unavailable since 10:30 AM EDT (UTC -04:00) on Jun 24, 2023. We're addressing the cause of this issue and will update this page when we have more information.
Posted Jun 24, 2023 - 13:22 EDT

Investigating

Sequence enrollment isn't available right now. We're investigating what's causing this issue and will update this page when we have more information.
Posted Jun 24, 2023 - 12:18 EDT
This incident affected: Sales Tools and Service Tools.