We have caught up processing updates to lists based on ad interactions.
Posted Apr 25, 2019 - 21:43 EDT
Update
Some updates to lists based on ad interactions continuing to be delayed. We expect to be fully up-to-date around 9pm E.T.
Posted Apr 25, 2019 - 16:58 EDT
Update
Updates to lists based on ad interactions are continuing to recover. These updates are currently delayed by approximately 90 minutes.
Posted Apr 25, 2019 - 15:15 EDT
Monitoring
We have implemented a fix and the Ads app is now loading. Updates to lists based on ad interactions continue to be delayed, but are recovering. Ads' contact tracking, lead syncing, and audience syncing were not impacted.
Posted Apr 25, 2019 - 12:46 EDT
Identified
We've identified the cause of the issue and are actively working to resolve. The Ads app continues to not load for some customers. Updates to lists based on ad interactions are currently delayed. Ads' contact tracking, lead syncing, and audience syncing have not been impacted.
Posted Apr 25, 2019 - 12:08 EDT
Investigating
The Ads app is not loading for most customers. We’re actively investigating the cause of this issue and will update this page when more information is available. Ads' contact tracking, lead syncing, audience syncing are not impacted. Updates to lists based on ad interactions will be delayed.
