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HubSpot was unavailable for all customers.

Incident Report for HubSpot

Resolved

HubSpot is now working for all users. We identified and addressed the root cause of the issue that prevented HubSpot from loading, and the issue is fully resolved. No data was lost.

A detailed postmortem is available at https://product.hubspot.com/blog/incident-report-august-7th-2025
Posted Aug 07, 2025 - 14:17 EDT

Update

We've addressed the issue that prevented HubSpot from loading beginning at 1:55 PM EDT (UTC -04:00) on Aug 7, 2025. We're monitoring performance closely to ensure the software recovers properly. We will be back with an update within 15 minutes.
Posted Aug 07, 2025 - 14:12 EDT

Monitoring

We've addressed the issue that prevented HubSpot from loading beginning at 1:55 PM EDT (UTC -04:00) on Aug 7, 2025. We're monitoring performance closely to ensure the software recovers properly. We will be back with an update within 15 minutes.
Posted Aug 07, 2025 - 14:10 EDT
This incident affected: CRM, Marketing Tools, Website, Sales Tools, Service Tools, and Reports.
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