Email click tracking is currently not working for some customers

Incident Report for HubSpot

Resolved

Email click tracking is now working for all users. Links in emails sent during the affected time frame should redirect correctly now.

Posted Jun 13, 2017 - 16:56 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 13, 2017 - 16:35 EDT

Identified

Since around 2:20 pm ET, portals who don't have primary email domains configured are experiencing redirects to broken links. We've identified the issue, are actively addressing the cause and will update this page when more information is available.

Posted Jun 13, 2017 - 16:08 EDT