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Welcome to HubSpot's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

CRM ? Operational
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Sales Tools Operational
Service Tools Operational
Chat & Automation ? Operational
Reports ? Operational
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Integrations ? Operational
Mobile ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 25, 2025

No incidents reported today.

May 24, 2025

No incidents reported.

May 23, 2025

No incidents reported.

May 22, 2025

No incidents reported.

May 21, 2025
The workflows tool is unavailable for some customers
Resolved - Between 09:05 AM EDT (UTC -04:00) and 09:58 AM EDT (UTC -04:00), some customers hosted in North America experienced delays in workflow tools. This was caused by a server impairment. As of 09:57 AM EDT (UTC -04:00), our workflow tools are working properly and the incident has been fully resolved.

HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
May 21, 10:10 EDT
Monitoring - We've addressed the issue that caused workflow delays for customers hosted in North America since 9:05 AM EDT (UTC -04:00) on May 21, 2025. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
May 21, 09:57 EDT
Identified - We've identified the issue that's caused workflow delays for customers hosted in North America since 9:05 AM EDT (UTC -04:00) on May 21, 2025. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
May 21, 09:52 EDT
Monitoring - We've addressed the issue that caused the workflows tool to be delayed since 9:05 AM EDT (UTC -04:00) on May 21, 2025. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted.
May 21, 09:50 EDT
Investigating - The workflows tool isn't available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted.
May 21, 09:47 EDT
May 20, 2025
Chat, conversation inbox and email sending in HelpDesk are unavailable for some customers
Resolved - Between 02:53 PM EDT (UTC -04:00) and 03:32 PM EDT (UTC -04:00), many customers hosted in North America experienced issues with chat, conversation inbox and email sending in HelpDesk. This was caused by a database impairment. As of 03:32 PM EDT (UTC -04:00), the affected tools are working properly and the incident has been fully resolved.

HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
May 20, 15:51 EDT
Monitoring - We've addressed the issue that caused chat, conversation inbox and email sending in HelpDesk to be unavailable since 2:53 PM EDT (UTC -04:00) on May 20, 2025. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within 15 minutes.
May 20, 15:44 EDT
Update - We've identified the issue that's caused Chat, email sending in HelpDesk and conversation inbox to be unavailable since 2:53 PM EDT (UTC -04:00) on May 20, 2025. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 15 minutes.
May 20, 15:21 EDT
Identified - We've identified the issue that's caused Chat and email sending in HelpDesk to be unavailable since 2:53 PM EDT (UTC -04:00) on May 20, 2025. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
May 20, 15:16 EDT
May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

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