Welcome to HubSpot's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.
Resolved -
Lifecycle stage properties after contact merges are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Lifecycle stage properties after contact merges should be working properly. No data was lost.
Feb 6, 14:00 EST
Monitoring -
We've identified the issue that's caused the Lifecycle stage properties after contact merges to be unavailable since 12:09 PM EST (UTC -05:00) on Jan 14, 2025. We're addressing the cause of this issue and all data will be backfilled by February 13, 2025.
Feb 6, 12:48 EST
Resolved -
HubSpot is now fully accessible. The incident has been fully resolved and HubSpot should be working properly. No data was lost.
Feb 5, 17:05 EST
Monitoring -
Cloudflare has implemented a fix. We’re monitoring performance closely to ensure the software recovers properly.
Feb 5, 13:33 EST
Update -
Cloudflare has implemented a fix. We’re monitoring performance closely to ensure the software recovers properly.
Feb 5, 13:33 EST
Identified -
A Cloudflare outage is causing long load times across HubSpot. Cloudfare has identified the issue and is working to resolve it:
Resolved -
There was an issue with some filter criteria based workflow branches between 8:47 am ET and 10:43 am ET. If a record went through a workflow branch with a filter criteria that referenced an object associated with the enrolled record, that record went down the "None met" branch.
Customers should re-enroll anything that enrolled during that time only if they are comfortable having the workflow run again.
We apologize for the inconvenience this generated.
Feb 5, 11:49 EST
Resolved -
HubSpot software is now working for all users. We've resolved the issue by scaling up a service that was causing intermittent failures. The incident has now been fully resolved. No data was lost.
Jan 29, 07:09 EST
Monitoring -
We fixed the issue that caused intermittent failures in Europe. We are monitoring to make sure it doesn't happen again. We will give a final update when it's fully resolved.
Jan 29, 06:53 EST
Identified -
The HubSpot app has been stable since 10:18 AM UTC. We’re deploying extra capacity to resolve the intermittent failures in Europe. We will give an update once the underlying issue has been fully resolved.
Jan 29, 06:29 EST
Investigating -
The HubSpot app is intermittently not loading for some customers in Europe. We're investigating the cause of this issue and will update this page when we have more information.
Jan 29, 05:41 EST
Resolved -
Between 8:53 PM EST (UTC -05:00) on Jan 27, 2025 and 10:03 AM EST (UTC -05:00) on Jan 28, 2025, some customers experienced issues with our public search APIs which caused a higher call failure due to rate limiting. This was caused by a recent update. As of 10:03 AM EST (UTC -05:00) on Jan 28, 2025, our public API is working properly and the incident has been fully resolved.
Jan 28, 12:22 EST