Files hosted in File Manager are not loading for some customers

Incident Report for HubSpot

Resolved

We are no longer seeing any issues loading files hosted in File Manager. We've identified the cause of the issue as temporary outage with one of our content delivery networks. The incident has been fully resolved and your files should be loading correctly now.

Posted Nov 19, 2018 - 09:32 EST

Monitoring

Files hosted in File Manager are currently loading successfully for all customers. We're continuing to monitor this issue and actively investigating the cause. We will update this page when more information is available.

Posted Nov 19, 2018 - 09:16 EST

Investigating

Files hosted in File Manager are not loading for some customers. We’re actively investigating the cause of this issue and will update this page when more information is available.

Posted Nov 19, 2018 - 09:00 EST